Zendesk Pricing
AI-powered customer service platform with ticketing and AI agents. Every plan, what it includes, and what it leaves out.
Support Team
$19/mo
What you get
- Email and ticketing system
- Ticket routing
- Prebuilt analytics dashboards
- Pre-written responses
- Customer context
- Automations and triggers
Suite Team
$55/mo
What you get
- Support Team features
- AI Agents
- Knowledge Base
- Action Builder
- Omnichannel routing
- Messaging and live chat
- Telephony
Their pick
Suite Professional
$115/mo
What you get
- Suite Team features
- Admin Copilot
- App Builder
- Writing Tools
- Quick Reports
- Skills-based routing
- IVR phone tree
Suite Enterprise + Copilot
Custom
What you get
- Suite Professional features
- Intelligent Triage
- Auto Assist
- Generative AI for Voice
- Approval workflows
- Sandbox environment
- Custom agent roles
No free tier
Zendesk doesn't offer a free tier. Looking for free alternatives? View Zendesk alternatives
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